Exceptional Customer Service! Very helpful and knowledgeable.
I bought some furniture here about 12 years ago and was very satisfied. I went back about 5 years ago and walked out because of the salesman's total disinterest in selling me anything. My husband and I went back a week ago, hoping to give them another chance and to buy local, only to find the same salesman and the same disinterest. The real clincher was that the showroom smelled like cigarette smoke. Imagine someone wanting to buy brand new furniture that smells like smoke! Won't go back again.
Prices were actually much cheaper than expected! They delivered everything & set it up ... Highly recommended!
I've been buying furniture from them for years. The best customer service you'll ever find in the area. I wouldn't go anywhere else.
Bought all my furniture for our home at Direct Factory and I have nothing but great things to say ! From great quality furniture to awesome customer service. Would recommend to anyone looking for any type of furniture.
Direct Factory Furniture is a US Furniture Store based in Canastota, New York. Direct Factory Furniture is located at 231 Genesee St, Canastota, NY 13032, USA.
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